Use Coupon Code: OCT2-SAVE25 (valid from 10/09 to 10/17)
Human Resources (Monday):Firing Course
Special Discounted Price = $22.50 (25% discount)
Involuntary separation is the #1 catalyst for employment law conflict. Make sure your supervisors
have all the pieces in place to ward off a lawsuit.
-Laying the groundwork
-Importance of face-to-face firing
-Always give a valid reason
-Getting input on the decision to fire
-Avoiding the appearance of retaliation
-Preparing for employee rebuttal
Human Resources (Tuesday):Diversity for Employees: Refresher Course
Special Discounted Price = $17.25 (25% discount)
This refresher course will give you the main points to remember about diversity. For more
complete information, be sure to take the full-length course.
Sales & Marketing (Wednesday):Decision Makers and Decision-Making Processes (SA-011)
Special Discounted Price = $56.25 (25% discount)
Every prospect has one or more decision makers and a decision-making process they use in order to
make a purchase. If you do not identify all the decision makers and understand the decision-
making process, you cannot effectively navigate it to a successful conclusion. Most stalls and
“no’s” result from either a missed step in the sales process, or a decision maker unexpectedly
popping up at the end of the sales cycle. This module guides you through the strategies and
tactics necessary to uncover and navigate the sale in order to yield the best results.
Wildcard! (Thursday):Recognizing and Responding To Challenging Behaviors- 2 Hours
Special Discounted Price = $15 (25% discount)
This class includes topics on: Recognizing and responding to aggressive, destructive behaviors to
self and other; along with strategies that work in supporting a person. This class also teaches
ways to help with stress in the work place, when working with challenging behaviors and geared
for those working in a CBRF and other Assisted Living Facilities.
Wildcard! (Friday):Persuasive Communication: How to Ask for What You Want Course
Special Discounted Price = $17.25 (25% discount)
The main objective of this session is to help you learn to ask for what you want on the job more
effectively. By the time the session is over, you should be able to understand the importance of
knowing how to ask for what you want on the job; approach people effectively when asking for what
you want; and use seven strategies to ask for what you want and improve your chance of getting
it.
Wildcard! (Saturday):Increase Your Listening Power (Course)
Special Discounted Price = $7.50 (25% discount)
Many people believe they are effective listeners, but odds are they are missing some essential
pieces of information and are unaware of techniques that improve their listening. This course
begins with the mechanics of communication to help you understand where the typical gaps in
communication occur, and it moves into the difference between repeating back what someone says
and really actively listening to that person.
Take advantage of our partnership with Coggno – the internet’s leading provider of corporate
online training – and find the training your employees need directly from our website.