FREE WEBINAR: Why Incident Management Matters



Wednesday, December 2nd at 1:00 PM ET

Duration: 1 hour

Register Now! Email:

“Why Incident Management Matters” training establishes a benchmark of consistent understanding across the client’s core team on the importance of leading indicators and how early reporting drives “world class” health and safety operational excellence.

This interactive course will help participants “see” safety better so that they can become more effective coaches and leaders. From the standpoint of identifying hazards and from the standpoint of seeing into possible reasons for the hazards identified. Understanding the reasons for hazards will help participants determine effective corrective and preventative actions.

The course can supplement an organization’s policies and procedures related to the reporting of observations, near misses, incident reporting, and investigations.

Topics Covered:

  • Cost of Incidents
  • Early Reporting: Benefits of Observations & Near Miss Programs
  • Industry Metrics
  • “What If” Thinking
  • Causal Analysis/Investigation
  • Coaching & Feedback
  • Effective Task Management & Corrective Actions

Course Level: Basic, Beginner

Target Audience:

  • Front Line Supervisors
  • Directors/Department Managers
  • Operations Managers
  • Safety Committee Members
  • HR
  • Any “non-admin” level users

About the presenter:


Eric Glass, a Senior EHS Advisor with UL Workplace Health & Safety, has 18 years of risk management, loss control and safety experience.

He is an OSHA Outreach Trainer and advises companies on the design of advanced risk management and safety programs.

In addition, Eric provides insight for workplace safety training and software development and contributes to UL’s Fire and Electrical Safety Audits offering for international ready-made garment factories. He also assisted with development of Florida’s first continuing education safety curriculum for service contractors in the HVAC, electrical and plumbing industries.

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